Terms and Conditions

BlackLimo Transfer is one of the most professional transportation service providers. The terms and conditions mentioned below shall by their nature in entirety govern the availed services. We therefore urge you to take your time and read these terms carefully before you use our website or services by making a booking.

1. General Terms

a. Acceptance of Terms

These Terms and Conditions will apply when visiting any of our websites and consuming related services. You may not agree with part of these terms, so please refrain from using the services of the company.

b. Modification of Terms

BlackLimo Transfer may alter or amend these Terms and Conditions at its discretion at any given time. You have to accept changes as you will be deemed to have agreed to be bound by the changes if you continue using the website or services.

2. Services

a. Booking Confirmation

Upon making your booking, you will receive an email informing you that your booking with BlackLimo Transfer has been confirmed. This confirmation is your receipt of the services ordered and is also your contract with us for the service of your choice.

b. Pricing

Hourly and per-transfer rates for the services are given out at the time of booking. All prices quoted are dynamic and may be altered before the service delivery but after confirmation, you will be informed. All prices quoted indicate the price per service and include taxes unless otherwise stated.

c. Payments

A deposit may be required at the time of booking or a part payment by prior arrangement. The forms of payment we have include credit and debit cards as well as secure forms of online payments. 

d. Cancellations & Refunds

e. Service Availability

It is our goal to make all services requested at the given time to be provided. However, in cases of force majeure including but not limited to extreme weather or technical glitches, BlackLimo Transfer can unilaterally change or terminate services. You will be informed immediately, and other arrangements or reimbursements made if needed.

3. User Responsibilities

a. Accuracy of Information

For the bookings being made, you have the responsibility of providing correct and accurate personal information on the pickup and the drop-off points. This results in either of the two scenarios: a reduction of the quality of service offered or the inclusion of hidden fees within the service provision.

b. Behavior

Users of our services will be required to act respectably and legally. If a passenger damages any accessory in the vehicle he or she will be charged for the replacements of the damages done.

c. Delays and No-Shows

The important thing is that customers have to get into the booked vehicle at the specified pickup point at the right time. Any no-show appointment which is an absence from a scheduled appointment or session within the first 15 minutes without any prior notice, will not be entitled to any refunds and for the airport pick-ups 1 hour waiting time is granted for the passengers.

4. Limitation of Liability

a. Service Disruptions

BlackLimo Transfer shall not be liable for any loss of service delivery that results from conditions including but not limited to; traffic jams, bad weather and mechanical failure on cars.

b. Personal Belongings

We try hard to minimize your risk to the extent possible when using our service however we will not accept liability for lost or stolen items or damaged in the trip in our car.

c. Third-Party Links

The information that is posted on this site may include links to other sites. BlackLimo Transfer is not in any way affiliated with, employs, sponsors or owns the domain of any of these Websites and thusBlackLimo Transfer is in no way associated with any of these Websites or the content on these Websites or the privacy policies of these Websites.

5. Insurance

Insurance coverage for passengers in the case scenario of an accident is available in all BlackLimo Transfer cars. However, we have limited our liability to the cost of the insurance policy agreed upon with the insurance firm.

6. Greater Force

BlackLimo Transfer will accept no responsibility for delays, cancellations or failure in the provision of ordered services owing to circumstances beyond the company’s reasonable control such as force majeure or events beyond the company’s control such as strikes, lock-outs, riots, disease outbreaks or governmental actions.

7. Intellectual Property

The copyright of the entire material present on BlackLimo Transfer Website including graphics, images, and text and its logo is owned by BlackLimo Transfer or its suppliers.

8. Governing Law

These Terms and Conditions shall be governed by and construed by the laws of the country of Switzerland. Any controversies, claims, disputes and differences of any nature arising out of or in any way connected with these terms shall be settled by the courts of Switzerland alone.

9. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

BlackLimo Transfer
Email: support@blacklimotransfer.com
Phone: +41 76 736 17 61
Company Registration Number: CH-020-1093043-9